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ICA (Immigration & Checkpoints Authority) e-Service

Singapore passport photo size & requirements

ICA's e-Service is strict about the file itself, not just how you look in it: submit anything outside 400×514 pixels or 10–60 KB and the upload is rejected before a human ever sees it.

Official requirements

Issuing authorityICA (Immigration & Checkpoints Authority) e-Service
Print size35×45 mm
Pixel size400×514 px
BackgroundWhite
Digital file size10–60 KB (JPEG)
FormatJPEG, no borders, neutral expression
!Most rejected uploads aren't about the photo looking wrong — they're outside the 10–60 KB file-size window. A phone photo straight out of the camera is usually 2,000–5,000 KB.

Common reasons Singapore passport photos get rejected

How to get it right in under a minute

  1. 1

    Upload or take a photo

    A phone selfie against any plain, evenly lit wall — the tool works out the crop and background.

  2. 2

    Line up to the guides

    Drag and zoom until your head sits between the crown and chin lines for Singapore's 35×45 mm spec.

  3. 3

    Download, compliant

    Exported at exactly 400×514 px, within 10–60 KB (JPEG) — ready to upload or print.

Frequently asked questions

What is the exact pixel size ICA requires?

400 pixels wide by 514 pixels tall, matching the 35×45 mm print size. ICA's e-Service checks the pixel dimensions directly on upload.

What is the maximum file size for the ICA photo upload?

60 KB, with a minimum of 10 KB. Files outside this range are rejected — the file needs to be compressed to fit, not just resized.

Can the background be off-white or light grey?

No. ICA requires a plain white background. Light grey, cream or shadowed backgrounds are commonly rejected.

Can I use a photo booth picture instead of a digital tool?

Yes, if the booth explicitly prints ICA-compliant 35×45 mm photos, but you'll still need a compliant digital file for the online e-Service upload — this tool produces both from one photo.

Ready to make your Singapore passport photo?

Free, no account, no watermark — processed entirely on your device, nothing uploaded.

Open the photo maker

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